- OperatorNeroblanko Tech B.V. / Neon Games S.R.L.
- Established2024
- Total Games8,000+ (including 6,000+ pokies)
- CurrenciesAUD, EUR, BTC, ETH, LTC, USDT + 12 more
How to get in touch
For assistance, email support@slotsdjcasino.click. Include enough information for the team to identify your query, while protecting your personal and payment details. Do not include your password or complete card information in a message.
What to include
- The email address or username linked to your account.
- A short, clear description of the issue or question.
- Relevant dates, transaction references or error messages, where available.
- Screenshots if they help explain a technical problem or account issue.
- Any details that may help support understand what you have already tried.
Common reasons to contact support include account access and verification questions, deposit or withdrawal queries, questions about bonus terms, website or technical problems, and requests relating to responsible gambling. If your message concerns responsible gambling, state this clearly so it can be handled appropriately.
What happens next
The support team will review your message and respond using the details provided. Replies are usually sent within 24 hours, although response times can vary depending on the nature and complexity of the request. If more information is needed, support may ask you to clarify the issue before it can be resolved.
Please send one complete message where possible and keep any relevant correspondence for reference. This can help avoid delays and make it easier to follow the progress of your request.
